Payment Policy
Last updated: October 29, 2026
At Listess, we believe in complete financial transparency. We want you to feel fully informed and secure before entering any payment details. This Payment Policy outlines our accepted payment methods, currency, security protocols, and checkout procedures.
Accepted Payment Methods
We accept a wide range of secure payment methods for your convenience. All transactions are processed through certified, PCI-compliant payment gateways. We accept:
- Credit & Debit Cards: Visa, MasterCard, American Express, Discover, JCB, and Diners Club.
- Digital Wallets: Apple Pay, Google Pay, and Shop Pay (when available on supported devices).
- Online Payment Platforms: PayPal.
We do not accept cash on delivery (COD), personal checks, money orders, direct bank wire transfers, or cryptocurrency at this time.
Currency & Pricing
- All prices displayed on Listess (
listess.us) are in United States Dollars (USD $). - No Hidden Surcharges: The price listed on the product detail page, cart, and checkout is transparent. There are never added handling or processing fees.
- Standard Shipping: Free standard shipping applies to all orders delivered within the 50 United States.
- Sales Tax: Applicable state and local sales taxes are determined in accordance with state nexus thresholds and legal requirements. Where applicable, sales tax is clearly itemized in the cart and checkout prior to payment completion.
Payment Authorization and Billing
When you place an order, your card or payment method is authorized and charged immediately upon order confirmation. You will receive an immediate on-screen confirmation and an automated email receipt containing your order number, items purchased, and total billing breakdown.
Your credit card statement will show the billing descriptor as: LISTESS or LISTESS.US.
PCI-DSS Compliance and Payment Security
Your payment security is our paramount priority. We implement industry-leading technical measures to safeguard every transaction:
- 256-Bit SSL Encryption: Every page on listess.us, including our cart and checkout flow, is secured with Transport Layer Security (TLS 1.3 / SSL 256-bit encryption) to protect your sensitive financial information during transit.
- PCI-DSS Level 1 Certification: All payment transactions are handled by payment processors that meet the rigorous Payment Card Industry Data Security Standard (PCI-DSS Level 1).
- No Storage of Full Card Numbers: Listess does not capture, store, or view your full credit card number or CVV code. We only receive payment confirmation tokens from our certified processors.
Fraud Prevention and Verification
To safeguard all parties against unauthorized transactions, our payment systems run automated Address Verification Service (AVS) and Card Verification Value (CVV) checks. In rare instances where an order triggers a risk flag, our support team may contact you via phone or email to verify billing authorization prior to order fulfillment.
Refunds and Payment Reversals
All approved refunds are credited back to the original method of payment in accordance with our Return & Refund Policy. Once processed by our team (within 3–5 business days of inspection), banking institutions typically take 3–7 business days to reflect the credit on your statement.
Billing Questions and Contact Support
If you experience any issues at checkout, notice a billing discrepancy, or have questions about our accepted payment methods, please contact us immediately:
- Business Entity: Listess LLC
- Email: support@listess.us
- Phone: (240) 793-0363
- Operating Address: 1040 Cowboy Mine Rd, Thermopolis, Wyoming 82443, United States
- Support Hours: Monday – Friday, 9:00 AM – 5:00 PM Mountain Time (MT)